FAQ

Below are some Frequently asked questions and answers

Do I need a referral to visit Dr Johnson?

Anyone can visit a specialist without a GP referral letter. However, if you wish to claim your Medicare benefit as an Australian resident, you will need an up-to-date referral letter from your GP to do so.

If you are an overseas visitor without Australian Medicare, then a referral is not necessary.

However, a referral is helpful to give Dr Johnson a history of your health, and treatment you had. Your GP could also include any test results that you have had recently in relation to your condition.

Do I need private insurance to be seen?

No, you do not need to have a private health fund for your outpatient visits. With Medicare, you can reimburse over 1/3 of the initial consultation fee. If you need surgery, that can be organised in the Shoalhaven public hospital, under Dr Johnson’s care. The timing of surgery will be in line with on the public hospital waiting policy

However, if you have private health insurance, your policy will usually cover the cost of inpatient procedures or surgery fees at private hospitals in case you need any.

Do I have to wait for long to see Dr Johnson?

We endeavour to make an appointment for you as soon as possible. If you have an emergency or urgent situation, please feel free to let us know or ask your GP to call Dr. Johnson directly on his private numbers. There will be an extra charge for appointment within 3 days

We recognise that your time is valuable, and we make every effort to run on time. Occasionally emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We apologise if we keep you waiting.

Do I need to have private health insurance to have surgery by Dr johnson?

No. If you wish to have surgery under Dr Johnson you may have the same regardless of your background and status with health insurance. You should have access to the optimal health care and recommended surgical treatment either at the public hospital at no cost or at private hospital

Most of our patients prefer to have surgery in the Shoalhaven public hospital, there will be no surgical costs. You will be under the direct care of Dr Johnson and may also be taken care of by the Registrars and junior doctors in the public hospitals. However, the waiting time is usually longer

If you have private health insurance, your surgery can be done in the Nowra Private Hospital, under a no- gap payment system. However, In addition to the hospital fees, you should plan on being billed by both the anaesthetist and pathologist. These charges are usually partially covered by the private health fund.

No matter in which hospital you have the surgery, Dr Johnson will make sure you are under the best care and receive the highest quality of surgical treatment.

Do you participate in the "No Gap" scheme with my Health Fund?

Yes, we do participate in the "No Gap" scheme with Health Funds, which means that, if you do have surgery as a private patient, there will be no out of pocket expenses for as surgeons fee and the account will be billed directly to your health fund. However, if the health fund does not pay Dr Johnson due to any reason, within a reasonable time, (which happens often, unfortunately) we will give the invoice to you, for you to make the payment.

Why did I get a bill from Pathology when I have already paid in the office?

Payments in the office are for the consultation and examination, not for pathology tests on specimens collected during your examination. If you have an examination that requires pathology (eg, Pap smear or a biopsy), the specimen will be sent to one of the pathology labs. Any queries should be directed to the relevant pathology lab.

What do I have to bring along for my visit?

Apart from a GP referral letter, please bring all your medical records, Copies of results, blood tests, X-Rays, MRI’s, CT scans etc and details of long-term medications with you. It is at your best interest when Dr Johnson has a thorough understanding about your past medical history.

What should I do to cancel an appointment?

Telephone the office during business hours and allow at least 1 days’ notice so that we can offer your appointment time to patients on our waiting list.

If you did not turn up for the booked appointment without prior notice, we will be unable to give you further appointment in future.

Are my medical records kept private and confidential?

Your medical records will be treated as a confidential document. We will never release your file or your personal details to any third party without your consent.

What to do before surgery at hospital

Depending on the procedure that you are having, you may receive instructions on “bowel prep” to clean and empty your bowel 1-2 days prior to the surgery.

You need to shave your private parts, as the hairs may dislodge and may fall into and contaminate the operating field and be source of infection.

Many gynaecological surgeries are performed under general anaesthesia. It means you will be asked not to eat or drink anything for six hours before your surgical procedure.

On admission, you will be seen by the admitting nurses in the ward. to prepare you for the operation. Later on you will be transferred to the operation theatre there the anaesthetist and Dr Johnson will see you. You may discuss any issues you have . Once again, Dre Johnson will go through with you the planned surgery and your recovery course

Opening Hours

  • Monday - Friday 9am-4pm

Emergency